- Item Type: Drone
- Material: Plastic
- Size: 11 x 11 x 3 cm
- Channels: 4
- Power Source: 3 x AAA Batteries
- Color: Black, White, Red
- Features: RC, Drone, Quadcopter, Toys, Helicopter
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thetopdrone (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of thetopdrone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (23) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
|---|---|---|
S***s  |
11 Aug 2018 04:06 Good product good fly, only ulitel somewhere in the bushes, now looking for |
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S***l |
10 Aug 2018 09:52 Great fun. Recomend bying an extra battery. Its easy to change. |
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S***v |
10 Aug 2018 06:01 Excellent quadrocopter already buy a second |
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Y***k |
10 Aug 2018 03:09 It's the perfect all advise. |
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V***v |
9 Aug 2018 04:48 Package worth. Shipping to the apartment was through SDEK. All complete and whole. The drone is very sensitive to control. |
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Customer |
6 Aug 2018 03:01 Good store and good product, parcel arrived, it works. Child learning to fly) again thank you! |
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A***t |
3 Aug 2018 22:02 Haven’t used it yet looks good |
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E***v |
30 Jul 2018 05:28 Come in CET for 3 weeks, is only a screwdriver was as Chinese, that it collected to the Front (end with крестовиной soldered in handle, laughed all office!) an excellent model for home полётов! |
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S***v |
30 Jul 2018 00:16 It 'S very quickly. Well-packed. Flying, but not simple, yet they could not understand, because the drone at me all the time down. IN general, yuzayte manual, and then start the, or remain Booze screws. So the drone is very sturdy and hitting everything is borne, enduring. |
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L***r |
24 Jul 2018 01:06 ok |
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S***z |
23 Jul 2018 00:44 Little But works well. |
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S***n |
20 Jul 2018 04:47 perfect :) |
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Customer |
19 Jul 2018 11:25 There was only one battery in the package. I have spare batteries but changing them seems difficult since the battery is so tightly sealed inside the drone. Will see how it flies |
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A***i |
12 Jul 2018 00:44 very good top gorgeous finish note ten show ball quality product great store great fast delivery product |
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J***l |
11 Jul 2018 12:11 EVERYTHING ok |
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G***l |
10 Jul 2018 08:10 it all, all. delivery fast, продовец gregarious, track trackable. |
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O***d |
6 Jul 2018 20:08 Very good drone, the only problem is the charger very uncomfortable bcs is a USB direct to the drone cable. |
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E***e |
2 Jul 2018 16:54 arrived inside term, product as no described |
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A***a |
30 Jun 2018 04:00 like this |
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S***v |
29 Jun 2018 08:13 excellent and excellent store! has been sent parcel quickly, packaging have quality. try it safe and sound. have учимся fly. as a put all. to seller re-send thank you recommend to everyone. excellent quadrics! :) |
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V***a |
29 Jun 2018 01:21 The product arrived in good condition. Way faster than what i expected. I'm pleased with the order. |
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H***s |
28 Jun 2018 07:49 packaging a little bit wrinkled at shipping, but nothing damaged. otimo store and perfect products... best drone starter. |
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Y***g |
27 Jun 2018 05:31 Item received fast and good!! Highly recommended!! |
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